Job Description

The purpose of this job is to provide support to end users, maintain data integrity, run analyses, and research and support resolution of issues within PFJ application systems.

This position will require someone with:

* Associate degree preferred
* Five years’ related experience required
* Advanced level Microsoft Office skills
* Intermediate SQL knowledge preferred
* Intermediate understanding of technology systems and infrastructure
* Thorough understanding of user needs to address complex application issues
* Ability to quickly parse and analyze data using a variety of tools such as SQL and Excel
* Ability to resolve business issues in a timely manner
* Intermediate understanding of programming methodologies
* Able to understand complex business and technical solutions
* Ability to prioritize and manage multiple issues simultaneously
* Ability to work in a fast paced environment with a sense of urgency and focus
* Problem solving and situational analysis skills
* Strong customer support skills
* Strong verbal and written communication skills
* Strong attention to detail

The basic duties of this position include:

1.Install, update, and maintain PFJ applications
2.Assist end users with application system processes and issues
3.Develop reports and pull data for business unit end users and audits
4.Troubleshoot and eliminate causes of inaccurate data; resolve process issues
5.Testing and quality assurance on PFJ systems
6.Assist in preparing systems documentation
7.Run analyses of daily application processes and scheduled activities
8.Execute user administration functions such as adding users, updating security, and removing users
9.Provide guidance on the installation, configuration, trouble shooting and support of application software
10.Ensure all activities are in compliance with rules, regulations, policies and procedures
11.Complete other duties as assigned


Knoxville
TN
37909

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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