Job Description

Join Pilot Flying J as a Mid Office Documentation Coordinator
The purpose of this job is to provide customer and billing services for the Wholesale Department.
Responsibilities:
·   Invoice for services provided to Wholesale; invoice reporting and reconciliation
·   Respond to and resolve Wholesale questions or issues
·   Compile reports updating and verifying data for processing of Wholesale driver payroll; correct payroll errors
·   Manually compile data and paperwork necessary to complete the closeout process for butane/natural and netting barrels
·   Manage accounts receivable days’ sales outstanding (DSO)
·   Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
·   Ensure all activities are in compliance with rules, regulations, policies, and procedures
·   Complete other duties as assigned
Requirements:
·    High school diploma or equivalent certification required
·    Customer service experience required
·    Intermediate Microsoft Office skills, advanced Excel
·    Exceptional customer service skills with focus on problem solving
·    Excellent verbal and written communication skills
·    Excellent organizational skills with attention to detail
·    Self-motivated with focus on follow-through and timely completion of tasks
·    Ability to collaborate and work on a team




6005 Lonas Dr
Knoxville
TN

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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