Job Description

Join Pilot Flying J as a Credit Account Representative!

The purpose of this job is to monitor customer accounts and payments to ensure collection of receivables and minimize company exposure as well as provide customer support.

Responsibilities:

·    Perform collection of past-due invoices for direct bill, wholesale, fleet, and RV accounts

·    Monitor and review daily receipts as well as draft returns and collect payments accordingly

·    Develop and maintain customer relationships ensuring response to customer needs including invoices, transaction details, and other account specifics

·    Work with billing card services to active or inactivate accounts on direct bill

·    Support account set-ups by entering accounts into GETPAID/CreditView to document customer activities and issues

·    Work with store reconcilers to help research manual re-bills

·    Assist cash applications team with applying customer payments

·    Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level

·    Ensure all activities are in compliance with rules, regulations, policies, and procedures

·    Complete other duties as assigned

Requirements:

·    Bachelor’s degree in business or related field required

·    Minimum one year work experience required

·    Intermediate Microsoft Office skills

·    Excellent analytical, critical thinking, and organizational skills

·    Strong attention to detail

·    Excellent written and oral communication skills

·    Ability to make decisions and work with minimal supervision

·    Ability to set priorities, multitask, meet deadlines, and resolve problems with a high sense of urgency



5508 Lonas Rd
Knoxville
TN

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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