Job Description

Bring your commercial Diesel Shop Management skills to our newest operation.
We are opening more than 150 new Emergency Road Side Service locations and 25 plus Truck Care Center throughout the United States in 2017, MORE TO COME!

Pilot Flying J Truck Care Roadside Service and Truck Care Centers
Competitive Pay - Paid Weekly
Bonus opportunity
Spiff opportunities, Major Medical, Dental, Vision, Prescription & Life Insurance
Company Matched 401K
Paid Vacations and Holidays

This position will require someone with:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


* One (1) year experience in supervision at a truck or automotive service business. This requirement may be waived for a Pilot Flying J employee who has proven dependability and competence in a similar position.
* Knowledge of truck and trailer service procedures.
* Ability to operate a computer terminal

LANGUAGE SKILLS required to read and write English

The basic duties of this position include:

* Manages facility in all capacities.
* Can complete all facets of reporting and report analysis required including: Budget Awareness Reports, Daily & Monthly Sales & Inventory Reports, Payroll, and P & L analysis
* Develops knowledge to monitor competition periodically to compare products and services and makes recommendations based on information gathered.
* Prepares reports for the Shop Regional Manager’s review as assigned.
* Assists in the monthly inventory of tires and parts.
* Ensures compliance with company policies and procedures.
* Completes all assignments timely from the Shop Regional Manager.
* Assists in interviewing and preparing documentation for new employees as assigned by recruiter and Shop Regional Manager.
* Assists in new hire process, orientation, and training of new employees.
* Assists in implementing and maintaining the company’s injury prevention program.
* Assures security of cash, inventory, and all other company assets during his working hours.
* Spot checks inventory.
* Follows Pilot Flying J guidelines in expense control.
* Develops knowledge to maintain profit margins at prescribed levels.
* Obtains competitive bids and makes recommendations to ensure inventory items and supplies are purchased at the best prices.
* Performs mid-month inventory and completes mid-month reports.
* Promotes good customer relations by greeting guests with 10 foot rule, being visible and available to them to answer questions and solve problems.
* Monitors sales and guest needs and submits ideas for additional sales.
* Maintains product knowledge and takes advantage of all opportunities to sell.
* Ensures work and product quality standards are maintained.
* Ensures all approved products and services are available to customers.
* Must be able to perform Shop Service Advisor or Technician duties when required during staffing shortages.
* Other duties as assigned.

West Memphis

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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