Inside Account Development Manager II

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Base pay rate $54,000 - 58,000 a year

PLUS generous commission plan with the opportunity to earn $76,000 - 100,000 +

POSITION SUMMARY:

The inside sales representative will be responsible for developing new leads, communicating with customers to understand their needs, and ensure a smooth sales process.  Will close small business and mid-market sales opportunities and meet daily driven activity targets and gallon volume goals. A successful rep will be able to build instant rapport and achieve customer satisfaction.

ESSENTIAL FUNCTIONS:

• Develop, qualify, and close leads through high-volume cold calling.

• Communicate with customers, make outbound calls to prospects, and follow up on leads.
• Generate leads list from 3rd party applications
• Understand customers’ needs and identify sales opportunities.
• Answer potential customers’ questions and send additional information
• Research and qualify new leads.

• Upsell products and services.
• Keep up with product and service information/updates and stay informed about competing products and services.
• Create and maintain activity data via Salesforce of current and potential customers.
• Achieve gallon volume targets

REQUIREMENTS:

• Exceptional customer service skills including:
  • Excellent verbal and written communication skills
  • Strong listening skills
  • Professional phone etiquette
• Minimum 2 years previous experience in an outbound call center or other cold calling experience
• Proficiency in Microsoft Office and CRM software such as Salesforce.com
• Strong organizational skills and the ability to multitask
• Goal oriented
• Ability to work in a high-pace daily metric driven environment

High School Diploma or equivalent