Adjuster I, General Liability

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

The purpose of this job is to investigate events involving Pilot Travel Centers LLC entities which may present either a liability exposure or damage to Pilot property. 

Essential Functions

1.    Investigate events presenting exposure to the company using the company’s virtues
2.    Investigate events in which Pilot’s property has been damaged and pursue subrogation on behalf of the company
3.    Manage, document, analyze, negotiate, and settle claims for resolution
4.    Manage and control claim-related documentation including Personally Identifiable Information (PII) and Health Insurance Portability and Accountability Act (HIPAA) related information
5.    Manage a limited number of litigated claims to obtain a favorable outcome and resolution
6.    Focus on loss prevention and hazard elimination during claims handling and propose initiatives to proactively minimize risks during weekly claims triage meetings
7.    Provide reserve recommendation for internal claims and budgeting purposes
8.    Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level.
9.    Ensure all activities follow rules, regulations, policies, and procedures.
10.  Complete other duties as assigned.

#LI-CR1

*     High school diploma or equivalent certification required
*     Bachelor’s degree in business or related field preferred
*     Minimum three years’ experience in related work preferred
 

Nation-wide Medical Plan/Dental/Vision
401(k) and Flexible Spending Accounts
Employee Fuel Discount
Adoption Assistance
Tuition Reimbursement
Onsite Gym and Cafeteria
Weekly Pay

All your information will be kept confidential according to EEO guidelines