Area Operations Manager, Midstream

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Summary

The purpose of this position is to lead and supervise all operations at product terminals and rail yards to ensure compliance with all applicable safety, environmental and regulatory requirements.

Essential Functions

1. Responsible for effectively leading, developing, managing, and motivating terminal employees. Directs and supervises the activity of contract service providers.
2. Responsible for planning and actively engaging with operators and schedulers to execute safe product movements and handling while ensuring the protection of product quality and efficient terminal operations.
3. Ensure the safe, efficient, and reliable operation of terminal facilities in accordance with Industry and Company standards and in compliance with all federal, state, and local regulations.
4. Ensure accountability of product inventory. Supervise timely, complete, and accurate inventory measurements and quality monitoring of products at the terminal.
5. Serve as the local subject matter expert and main point of contact for regulating agencies.
6. Manage personnel scheduling, including shift assignments, overtime and vacation coverage consistent with safety, operational and budgetary requirements.
7. Oversee the recruitment and hiring process of terminal employees.
8. Oversee and ensure compliance with all company policies and procedures.
9. Participate in developing operation and major maintenance capital budgets for review and submit to leadership for approval. Implement approved budgets and track the terminals’ KPIs.
10. Optimize operational integrity and reliability of terminal assets. Conduct/administer and report results of routine facility and equipment inspections.
11. Identify and participate in capital projects and maintenance program requirements, to include estimates of costs and/or value justification.
12. Enter all receipts via Toptech including Transmix, Butane, Ethanol, Additives and Toluene. Scan and email receipt paperwork and distribute as necessary.
13. Provide oversight and improve integration of all projects and activities at facility - eliminating conflicts, enabling coordination, enhancing work efficiency.
14. Execute operations consistent with budgetary expectations and overall organizational goals and objectives.
15. Responsible for facility and equipment reliability. Schedules and coordinates terminal maintenance whether carried out by company employees or third-party contractors. Tracks and reports work progress.
16. Serve as Incident Commander for terminal in the event of safety/emergency events.
17. Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
18. Ensure all activities comply with rules, regulations, policies, and procedures.
19. Complete other duties as assigned by management.

• High school diploma or equivalent certification required; Bachelor’s degree in Engineering, Supply Chain Management, or Business Administration preferred
• 7+ years of relevant industry experience required

Specialized Knowledge

• Intermediate Microsoft Office skills required, including MS Excel 
• Extensive knowledge of pipeline and terminal industry practices required
• Extensive knowledge of safety and regulatory rules and regulations on state and federal levels governing the storage and transportation of fuels required

Competencies

• Excellent written, verbal, and listening communication skills
• Attention to detail and organizational skills
• Excellent attention to detail and follow-up skills
• Ability to prioritize, execute tasks and meet deadlines 
• Ability to lead a team, exemplify integrity, and enable leadership in others
• Ability to apply critical thinking skills to business problems
• Ability to take initiative, work independently and as part of a team

Travel

• Less than 30% travel required

Physical Requirements & Working Conditions

• General office work requiring sitting or standing for long periods of time
• Able to stoop, bend, and reach
• Ability to climb storage tanks, ladders, and trucks in inclement weather and subject to heat, cold and other weather events in the area of operations. 
• Able to lift 40 lbs.
• Available to work evenings and odd hours as needed

• Nation-wide Medical Plan/Dental/Vision
• 401(k) Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Weekly Pay