Job Description

Company Description

Pilot Flying J is the 10th largest privately held company in North America with more than 28,000 team members. As the industry-leading network of travel centers, we have more than 950 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division is a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958, we are proud to be family owned and consider our team members to be part of the family. Our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Pilot Flying J is part of the Pilot Company family of brands that keeps North America's drivers moving, including E-Z Trip, Mr. Fuel, One9 Fuel Stop, Pride, StaMart and Xpress Fuel.


Job Description

The purpose of this job is to visit store locations as assigned and conduct independent verification of inventory on hand performing inventory and loss prevention activities.

  1. Conduct full inventory counts at store level once per year supervising a third party contractor team or internal count team, directing the count, and reporting results for each assigned store
  2. Conduct low, partial, and cycle counts of inventory in high-level shrinkage categories at store level eight times per year working independently or with store-level personnel and communicating results to corporate personnel for each assigned store
  3. Balance invoice statements from vendors assuring invoices, credits, and other transactions have been entered into the company’s computer systems ensuring Travel Center General Manager (TCGM) performed this function accurately and timely
  4. Determine which invoices, credits, and returns need to be posted at store level or corporate level and when it should be posted in correlation to the receipt of inventory
  5. Determine if internal theft is occurring based on point of sale (POS) through review of the closed-circuit television system (CCTV) footage in connection with transaction exception report; recommend termination or discipline of team member
  6. Determine when to write off inventory or post waste of non-saleable inventory
  7. Perform quarterly projects as assigned by audit managers and report on same
  8. Perform administrative tasks such as completing expense reports and scheduling one’s own travel
  9. Conduct deli food safety assessments at the store level and report results to management  
  10. Train Retail Sales Specialist (RSS) and TCGM on store operations (SO), CCTV, retail loss prevention, inventory management, and other store procedures as requested and as needed
  11. Investigate improprieties discovered through various means, verifying facts during store audit visits
  12. Complete special projects as requested by regional manager
  13. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
  14. Ensure all activities are in compliance with rules, regulations, policies, and procedures
  15. Complete other duties as assigned
  • High school diploma or equivalent certificate required
  • Bachelor’s degree in accounting, business, or related field preferred
  • Minimum three years’ retail store management experience with company or similar retailer with some inventory experience required

Specialized Knowledge

  • Intermediate Microsoft Office skills, strong Excel required
  • ServSafe Certification required


  • Excellent analytical and organizational skills
  • Strong attention to detail
  • Teamwork, problem-solving, conflict management, and influencing/negotiating skills
  • Strong written and verbal communication skills
  • Ability to make decisions and work independently with minimal supervision
  • Ability to set priorities, multitask, meet deadlines, and resolve problems with a high sense of urgency
Additional Information
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k) Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Weekly Pay
  • Onsite Gym
  • Onsite Cafeteria 
  • All your information will be kept confidential according to EEO guidelines

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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