Job Description

Company Description

Pilot Company is the 10th largest privately held company in North America with more than 28,000 team members. As the industry-leading network of travel centers, we have more than 950 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division is a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.


Founded in 1958, we are proud to be family owned and consider our team members to be part of the family. Our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated fueling people and keeping North America moving.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Description

What will I be doing as a Senior Business Analyst


Work with legal and HR executives and other leaders to elicit expectations and document requirements for new and existing initiatives, identify current state processes, future desired states,  and system enhancements needed to support process improvement.  Understand how requirements and expectations will be combined to drive work packages and acceptance. This role will be involved at all points of the Project Life Cycle.


Review project requirements and develop optimization suggestions to reduce waste, deliver valued increments, and satisfy stakeholder needs. Work with stakeholders to ensure effective communication strategies for project success, and drive engagement from our business partners.  Will work with external software vendors and developers to ensure accurate delivery.


Identify work items required by various teams to deliver requested functionality. Work with the Product Owner and Dev team to be accountable for these becoming actionable user stories with testable acceptance criteria.


Facilitate discovery workshops, requirement sessions, and participate in all scrum ceremonies.


Create process flows to document as-is and to-be states, create requirement traceability documents, and document requirements.


Be able to speak to and present the requirements and recommendations for your projects to developers, project managers, stakeholders, and senior leaders as needed.  Help ensure your projects are on deadline and on budget. Be accountable to deliver on your Product Owners' visions for their products and projects. You will need to be able to successfully engage with multiple teams and projects concurrently.


Proactively remove obstacles for your stakeholders and increase clarity of their immediate objectives.  Build expertise in your designated areas and serve as a trusted advisor for your constituents. Serve as ScrumMaster where needed. Behave as a role model and leader for your teams, and mentor others leveraging your expertise as a Business Analyst.



Required: 5+ years of business analysis, or 3+ years with current CBAP certification, PMP, or PMI-PBA and PMI-ACP certifications.  Demonstrated aptitude with various ways of documenting and modeling requirements, and working with stakeholders to elicit requirements. Passion for the profession of business analysis and working with requirements and stakeholders.  Scrummaster certification highly preferred, other Agile certifications also of value.

Additional Information
All your information will be kept confidential according to EEO guidelines.

Application Instructions

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