Job Description

Essential Functions
1. Initiate repair of scheduled and unscheduled maintenance and emergency breakdowns in response to Lead Drivers and Logistics team requests
2. Determine the level of equipment repair needed and address Driver safety concerns; select vendor or servicing dealership to arrange repair solution(s)
3. Negotiate repair costs and approve repair expenses up to an authorized limit; secure rental vehicles when required
4. Align repair costs with potential warranty coverages; communicate additional warranty needs to Fleet Maintenance Warranty Coordinator
5. Follow up on completed maintenance and repairs to ensure all service issues are resolved, vendor invoices are received, and repair/inspection documentation is obtained and filed
6. Adhere to established team metrics for cost per mile, and compliance safety and accountability scores
7. Respond to Driver requests for purchases on company fuel cards; override point of service card denials and approve requests when appropriate
8. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
9. Ensure all activities are in compliance with rules, regulations, policies, and procedures
10. Complete other duties as assigned

Qualifications
* High school diploma or equivalent certificate required
* Experience in transportation logistics, or technical knowledge/training in heavy duty mechanics required
* Experience with warranty claim filing and working with original equipment manufacturers preferred
* Prior experience as a company PM Fleet Maintenance Coordinator preferred
* Aptitude for mechanical systems
* Strong verbal, written and listening communication skills
* Ability to work in a fast-paced, dynamic environment with a sense of urgency and focus
* Effective problem solving and situation analysis skills
* Ability to establish relationships with all team members and provide excellent customer service
* Strong organization and attention to detail
* Ability to balance multiple tasks simultaneously


6005 Lonas Dr
Knoxville
TN

Application Instructions

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