Job Description

Company Description

Pilot Flying J is the 10th largest privately held company in North America with more than 28,000 team members. As the industry-leading network of travel centers, we have more than 950 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division is a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958, we are proud to be family owned and consider our team members to be part of the family. Our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Pilot Flying J is part of the Pilot Company family of brands that keeps North America's drivers moving, including E-Z Trip, Mr. Fuel, One9 Fuel Stop, Pride, StaMart and Xpress Fuel.


Job Description

What will you do?

·       Work fraud claims timely and ensure credits are issued appropriately

·       Ensure all possible transactions are monitored via the fraud prevention tools and help our customers better protect their account

·       Perform the daily time sensitive processes of alerting customers of suspected fraudulent activity and identifying trends

·       Identify new fraud patterns / exposures and recommends necessary changes to fraud policy and procedure to prevent or minimize financial losses

·       Work with Fraud Prevention Manager to cooperate and participate in any police investigation involving fraudulent activity at our proprietary sites.  Participation may include log file review, video file download or hard copy request, reviewing video and distributing to all investigating parties, and transaction review for a site in question

·       Provide input to assist in Credit / Sales strategic decisions for the department(s) and associated programs

·       Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level

·       Ensure all activities follow rules, regulations, policies, and procedures

  • High School diploma or equivalent certificate required
  • Bachelor’s degree in finance, accounting, or related business field preferred
  • Minimum three years’ work experience required
  • Intermediate Microsoft Office, Jira, and beginner Tableau skills preferred
Additional Information

All your information will be kept confidential according to EEO guidelines.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online