Job Description

Company Description

Pilot Company is the 10th largest privately held company in North America with more than 28,000 team members. As the industry-leading network of travel centers, we have more than 950 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division is a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.


Founded in 1958, we are proud to be family owned and consider our team members to be part of the family. Our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated fueling people and keeping North America moving.

Job Description

The purpose of this job is to partner with field management, store management, and Recruiters to attract top talent for all store level positions while streamlining the recruiting function.

  • Partner with store operations to develop recruiting strategies in response to market conditions (population, economy, wages, competition, etc.) to attract candidates for store level hourly positions
  • Provide staffing support for new store openings (advertising, job fairs, recruiting materials, etc.)
  • Screen and select résumés based on individual store and restaurant recruiting needs and send to store and restaurant management, field management, and/or Recruiters
  • Provide telephone and email support to store management regarding applicant tracking system (ATS), best practices, and general recruiting functions
  • Post and maintain all job fair and management job postings; post restaurant franchise positions on the respective franchisee websites
  • Respond to candidate telephone and email inquiries
  • Produce and analyze multiple staffing reports to make recommendations to management
  • Track, maintain, and analyze the progress and success of recruiting activities
  • Provide in-person support in critical markets and difficult new store openings by recruiting, building community relationships, and coaching managers on recruiting best practices
  • Bachelor’s degree preferred; emphasis in human resources management or related field preferred

  • Minimum one year human resources management experience preferred

  • Previous retail or restaurant industry experience preferred

  •  Ability to multitask and manage multiple projects successfully

  • Strong written and verbal communication skills, including telephone skills

  • Ability to influence, cultivate, and build relationships

  • Ability to drive results with strong follow-up skills

  • Possesses strong social networking skills

  • Coaching, feedback, and training skills

Additional Information

All your information will be kept confidential according to EEO guidelines.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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