Job Description

Join Pilot Flying J as a CreditCoordinator

The purpose of this job is to provideadministrative functions to support deal processing and the Credit team.


·   Provide deal processing functions for the Creditteam to include the evaluation and processing of credit reviews, creditinformation management, entering customer data in the Credit billing system,and the administration of applications and otherrequired paperwork

·   Proactively provide support and assistance tothe Credit team by reviewing all customer deals and agreements, and identifyingconcerns with credit application documentation and daily billing activities

·   Support invoicing of direct bill (DB) and fleetcustomer accounts

·   Maintain client files and perform Ascend accountmaintenance to include updates to customer information, billing serviceinformation, account statuses, and account security

·   Track deals at various stages of the process andensure expedient movement to completion

·   Coordinate with Sales Department to ensuretimely credit approval as well as anticipate, track and resolve customer creditissues

·   Collaborate with cross-functional teamsincluding Accounts Receivable, Technology, Sales, billing card companies, storeTeam Members and other departments as needed

·   Assist with implementation and testing of newprograms and technology

·   Model behaviors that support the company’scommon purpose; ensure guests and team members are supported at the highestlevel

·   Ensure all activities are in compliance withrules and regulations

·   Complete other duties as assigned


·   High school diploma or equivalent certificaterequired

·   Bachelor’s degree or a minimum of two years’experience in a credit support position required

·   Basic level Microsoft Office skills required;intermediate level MS Office skills preferred

·   Beginner level CRM (preferred Salesforce) skillspreferred

·   Knowledge of key concepts and terminology usedin the trucking industry preferred

·   Knowledge of Pilot Flying J’s products andofferings preferred

·   Ability to set priorities, multitask and meetdeadlines in a fast paced, dynamic environment

·   Excellent written and verbal communicationskills

·   Strong organizational skills with attention todetail

·   Excellent customer services skills and abilityto communicate in a professional manner with others on the phone, in person orby email

·   Strong interpersonal and listening skills withthe ability to influence, negotiate and problem solve

·   Ability to quickly learn new technology and usetechnology to accomplish tasks

·   Ability to work in a team environment and builda strong internal network

5508 Lonas Rd

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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