Job Description

Join Pilot Flying J as a Credit Account Representative!

The purpose of this job is to monitor customer accounts and payments to ensure collection of receivables and minimize company exposure as well as provide customer support.


·    Perform collection of past-due invoices for direct bill, wholesale, fleet, and RV accounts

·    Monitor and review daily receipts as well as draft returns and collect payments accordingly

·    Develop and maintain customer relationships ensuring response to customer needs including invoices, transaction details, and other account specifics

·    Work with billing card services to active or inactivate accounts on direct bill

·    Support account set-ups by entering accounts into GETPAID/CreditView to document customer activities and issues

·    Work with store reconcilers to help research manual re-bills

·    Assist cash applications team with applying customer payments

·    Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level

·    Ensure all activities are in compliance with rules, regulations, policies, and procedures

·    Complete other duties as assigned


·    Bachelor’s degree in business or related field required

·    Minimum one year work experience required

·    Intermediate Microsoft Office skills

·    Excellent analytical, critical thinking, and organizational skills

·    Strong attention to detail

·    Excellent written and oral communication skills

·    Ability to make decisions and work with minimal supervision

·    Ability to set priorities, multitask, meet deadlines, and resolve problems with a high sense of urgency

5508 Lonas Rd

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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