Engineer I, Cloud Data Platforms

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Shameek Konar, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The purpose of this job is to contribute to projects and the implementation of platforms and services to ensure high reliability, performance, and adoption of purpose-built cloud databases and data platforms.

1. Contribute to the provisioning, configuration, upgrading, and patching of cloud database services and data platforms
2. Contribute to work to meet near-zero RTO and RPO for cloud database services and data platforms including backups, high availability, and disaster recovery
3. Contribute to projects to improve or replace underperforming cloud database services or platforms
4. Work with purpose-built database technologies to optimize application performance, availability, and durability
5. Contribute to work to properly secure database services and data platforms including access control, encryption, integration, and auditing
6. Create and maintain documentation to support any service, platform, or process relating to cloud databases and platforms
7. Ensure changes and enhancements to cloud database services and platforms are in line with defined and approved architectures
8. Contribute to work to automatically scale cloud database services and data platforms
9. Contribute to standards and best practices for cloud database services and data platforms
10. Contribute to training plans for cloud database services and data platforms
11. Monitor costs associated with cloud database services and data platforms; make recommendations for cost optimization, ensure provisioned capacity is being used appropriately, and ensure protections are in place to prevent runaway costs
12. Contribute to work on proofs of concept for new database services and data platforms
13. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
14. Ensure all activities are in compliance with rules, regulations, policies, and procedures set forth by manager
15. Complete other duties as assigned

• Bachelor’s degree in computer science, business administration, information technology, or related field required
• Minimum three years’ technology operations experience with strong understanding of data structures, theories, principles, and practices required
• Minimum one years’ experience with Amazon Web Services
• Experience with AWS Database Services preferred
• Basic understanding of structured query language
• Basic knowledge of some AWS Database Services - RDS, Aurora, DynamoDB, Redshift, Elasticache, MemoryDB, DocumentDB, Neptune, QLDB, Keyspaces, etc
• Basic knowledge of either Snowflake or Redshift cloud data warehouse technologies
• Basic knowledge of Databricks and its intended use
• Basic knowledge of some other AWS services - Backup, S3, CloudTrail, CloudWatch, KMS, CLI, DMS, CostExplorer, ControlTower, SecretsManager
• Basic knowledge of High Availability (HA) and Disaster Recovery (DR) solutions for AWS database services
• Solid understanding of information security policies and how they relate with database services and platforms

• This position is on-site at our Knoxville, TN location
• Nation-wide Medical Plan/Dental/Vision
• 401(k)
• Flexible Spending Accounts
• Adoption AssistanceTuition Reimbursement
• Weekly Pay
• Team Member Fuel Discounts
• All your information will be kept confidential according to EEO guidelines