Job Description

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Job Description

Do you enjoy working with your hands? Do you have experience with multi-unit housing? Are you a jack of all trades? We have the position for you! Our housing maintenance technician provides maintenance for employee housing while ensuring compliance with state rules and regulations.

You will:

1. Inspect multiple housing units following a comprehensive facility maintenance checklist; perform preventative maintenance repairs

2. Respond to maintenance work orders; troubleshoot and perform minor electrical, carpentry, and plumbing services

3. Collaborate with tenants to review and resolve open maintenance issues

4. Maintain communication with dispatch; report steps taken for work order resolution

5. Respond to corporate project requests; resolve issues and report findings to supervisors

6. Communicate with multiple teams and management on a weekly or monthly basis to ensure compliance and consistency regarding housing projects

7. Advise managers of maintenance concerns and ensure creation of work order requests

8. Utilize various computer systems to track and report maintenance requests

9. Participate in company sponsored safety training classes

10. Maintain own technical knowledge on all equipment within area of responsibility

11. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level

12. Ensure all activities are in compliance with rules, regulations, policies, and procedures


You have:

  • High school diploma or equivalent certificate required
  • Trade or vocational school preferred
  • Valid state driver’s license and clean driving record required
  • Minimum five years’ preventive or apartment maintenance experience required
  • Prior experience with electrical, plumbing and HVAC systems preferred
  • Basic Microsoft Office skills
  • Basic understanding of construction practices including plumbing, heating, air conditioning and electrical
  • Intermediate mathematical skills
  • Strong analytical and problem solving skills
  • Excellent verbal and written communication skills
  • Ability to collaborate and work both on a team or independently with minimal supervision
  • Excellent interpersonal skills and ability to interact with tenants
  • Strong attention to detail

You can:

  • Travel up to 85%; varies by region
  • Climb ladders
  • Lift up to 50 pounds
  • Work with electric and plumbing systems
  • Able to use hand tools
  • Exposure to a variety of weather conditions and temperatures
  • Able to bend, stoop, twist, crawl
  • Able to work evenings and odd hours as needed for emergency after-hours calls
Additional Information

All your information will be kept confidential according to EEO guidelines.

As a full-time team member you are eligible for all Pilot benefits including medical, dental, vision, life, 401K, PTO, etc.


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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