Job Description

Come help us make a better day for our team members and guests!  In this role you will provide leadership for a holistic approach to systems, databases and a network of applications, and integrate the work of application program interface (API) developers and business leaders to deliver joint technology and business solutions.

Duties
1. Oversee, lead and set priorities for a team of software developers and engineers who develop API applications across a variety of channels
2. Select, coach, train and develop direct reports, to include appraising job performance and conducting performance reviews
3. Manage technology requests from inception to completion; gather requirements from multiple sources, coordinate development activities, ensure deadlines are met and high quality is maintained
4. Partner with internal stakeholders across the business to help define platform direction and provide thought leadership on maturing API adoption and enhanced customer experiences
5. Build, manage and evolve the API management platform to maintain operational service level agreements (SLAs) that meet the needs of the enterprise and developer community
6. Serve as a subject matter expert (SME) and technical resource on software practices that include continuous integration/delivery, automated/repeatable testing, development opportunities and collaborative work environments
7. Establish and track appropriate agile metrics (e.g., capacity, velocity, burn down charts) and perform analysis and documentation of business and technology processes
8. Collect data tied to project deliverables and develop comprehensive presentations for the executive leadership team

Qualifications 
* Bachelor’s degree in an applicable computer science or information
technology field required; Master’s degree preferred
* Minimum five years’ experience managing teams in technology and
leading large-scale horizontal projects or transformation efforts required
* Minimum five years’ relevant work experience in developing and operating
enterprise level applications required; seven years’ experience preferred

Specialized Knowledge
* Advanced knowledge of REST API’s, Java, C#, database, caching and Cloud technologies
* Intermediate knowledge and experience with Mulesoft, Apigee, AWS, or other API management platforms
* Advanced knowledge of systems architecture and design, and developing scalable, highly available and low latency distributed systems
* Expertise in technical program management including planning, estimating, dependency mapping, and status reporting
* Advanced technical background in digital technologies with an extensive 
knowledge of the entire software development life cycle

Competencies 
* Ability to lead and motivate a team
* Strong analytical, problem solving and critical thinking skills
* Excellent written and verbal communication skills
* Ability to prioritize, execute tasks and meet deadlines
* Ability to take initiative and work independently
* Willingness to learn and embrace new technologies
* Ability to provide excellent customer service and work as part of a team



5508 Lonas Rd
Knoxville
TN

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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