Manager, Business Analytics

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Lead a team of analysts in delivering high-impact data insights that drive strategic business decisions and operational improvements. Oversee the development and implementation of comprehensive data analysis, reporting, and dashboard solutions, ensuring alignment with organizational goals. Collaborate with Business Strategy team to identify opportunities for growth and process optimization. Ensure data integrity, accuracy, and compliance with company policies, while mentoring team members and fostering a data-driven culture across the organization

Essential Functions

1. Lead and manage a team of analysts, ensuring the delivery of advanced data analysis, reporting, and dashboard solutions that provide actionable insights, drive strategic decision-making, and support business growth across the organization.
2. Collaborate with senior leadership and cross-functional teams, including Finance, Operations, Energy, and Business Strategy, to align data-driven initiatives with organizational goals, and proactively identify opportunities for process optimization and performance improvement.
3. Oversee the development and refinement of complex reports, dashboards, and predictive models, ensuring that data analysis is accurate, insightful, and tailored to meet the strategic needs of various business units.
4. Foster the professional development of junior-level analysts by providing mentorship, guidance, and skill-building opportunities, ensuring they are equipped to deliver high-quality analysis and grow within their roles.
5. Ensure the highest levels of data accuracy, integrity, and security, while maintaining compliance with all company policies, industry standards, and regulatory requirements across all data processes and outputs.
6. Drive the adoption and optimization of advanced analytics tools and technologies (e.g., Tableau, R/Python), ensuring the team leverages these tools effectively to deliver impactful, data-driven insights across the organization.
7. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level.
8. Ensure all activities are in compliance with rules, regulations, policies, and procedures.
9. Complete other duties as assigned.

• Bachelor's degree in mathematics, economics, computer science, science or STEM fields required, advanced degree preferred
• Minimum 8 years' experience in data analytics or related industries preferred

Specialized Knowledge

• Expert-level Microsoft Office skills required
• Expert-level skills in R or Python
• Expert-level skills in SQL
• Expert-level skills in Tableau

Competencies

• Expert-level written and verbal communication skills
• Ability to prioritize, execute tasks and meet deadlines
• Attention to detail and follow-up skills
• Expert-level Problem solving and critical thinking skills
• Ability to take initiative, work independently and as part of a team
• Ability to handle sensitive and confidential information ethically and responsibly

Travel

• Less than 5% travel required

Physical Requirements & Working Conditions

• General office work requiring sitting or standing for long periods of time
• Able to work evenings and odd hours as needed

• Nation-wide Medical Plan/Dental/Vision
• 401(k) Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Weekly Pay

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