Job Description

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Shameek Konar, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

Job Description

Are you looking for the next step in your career?  With a company that offers growth and development??   Your search is over!

Pilot's Manager, Commercial Contracts is responsible for hands-on management of Commercial Contract Configuration activity to ensure that the processes for supply contract configuration, wholesale customer contract administration, and reporting functions are completed in a timely and accurate manner. Our Manager will make strategic and tactical contract configuration decisions and responsible for data analysis and identification of key performance metrics for Pilot Company’s Commercial Contract group.

Essential Functions

  1. Lead the team’s efforts to effectively and accurately manage commercial contract set-up and configuration.
  2. Define, document and manage team processes to ensure contract configuration is set-up timely, accurately and any customer or vendor disputes are resolved to their best satisfaction.
  3. Coach, train and monitor productivity metrics to ensure team members are skilled and effective.
  4. Look for ways to efficiently use existing applications while adding new tools and applications to address business growth and meet company goals.
  5. Ability to understand and develop constructive partnerships with functional business partners on a day-to-day basis.
  6. Work closely with commercial teams to ensure information and contracts are provided with enough lead time, in complete and accurate fashion.
  7. Communicate missing information to the responsible parties and work collaboratively to ensure orders are ready for billing form customer pricing perspective.
  8. Provide support to our Supply, Wholesale, Retail, DEF and Freight Only customers related to contract disputes, assist with credit/rebill inquiries in a timely fashion.
  9. Train and educate business partners on processes and tools used to manage contract configuration.
  10. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
  11. Ensure all activities are in compliance with rules, regulations, policies, and procedures
  12. Complete other duties as assigned



  • Bachelor’s degree in Accounting, Business Analytics, Financial Analysis or related field required with a minimum five years’ experience or Master’s degree with a minimum of 3 years of relevant experience required
  • Experience in Oil Industry sector managing wholesale customer pricing
  • Basic understanding of customer set-up processes, credit and tax regulation and compliance as it relates to customer set-up.
  • Very comfortable with IT systems, preferred experience with PDI, Right Angle, SAP, Fuel Smart.
Additional Information

Nation-wide Medical Plan/Dental/Vision
401(k) and Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Onsite Gym and Cafeteria
Weekly Pay

All your information will be kept confidential according to EEO guidelines.



Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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