Job Description

At Pilot Flying J, our care and commitment to our team members comes from a deeply rooted history that started nearly 60 years ago. Since that opening we have celebrated many accomplishments and have stayed true to our mission of "Connecting people and places with comfort, care and a smile at every stop." Join our challenging, fast-paced work environment at our corporate headquarters based in Knoxville, Tennessee and you’ll work alongside industry-leaders and benefit from our record-setting growth.

In Addition, Pilot Flying J offers benefits to all Team Members. From health benefits (Medical, Vision, Dental, HRA and FSA), to financial (Competitive Salaries, 401k, Tuition & Adoption Reimbursement, Paternity Leave), as well as progressive technology, on-site fitness center/classes, access to leadership, and career advancement. At Pilot Flying J, we have abundant opportunities for all team members!


The purpose of this job is to administer the Merchandising department’s ongoing sales reporting, sales communications, data analysis, and research efforts for the retail and deli categories.

Essential Functions

1.Provide daily sales performance updates and reports to category managers that compare prior year (like-like) and budget

2.Provide a weekly update on retail sales, deli sales and margin performance to Merchandising, Store Operations, Food Service Innovation and Finance managers

3.Collaborate with Merchandising Planner to create reports and analytical tools that support the retail and deli category managers, field merchandisers, and field operations team

4.Research, analyze, and share business insights that help to identify areas of business growth, risk, and challenges

5.Regularly update and maintain the development, collection, and reconciliation of the retail and deli rebate budgets

6.Maintain, regularly update, and assist with monthly reconciliation of the Merchandising annual capital budget and the supplies and equipment budget

7.Develop and maintain budgeting tools and coordinate budgeting efforts with the category managers for retail and deli operations

8.Collaborate with the Merchandising Planner and category managers to create the annual and monthly retail/deli sales budgets

9.Provide analysis, reporting, and insight into the performance of all retail and deli test programs

10.Model behaviors that support Pilot Flying J’s common purpose; ensure guests and team members are supported at the highest level

11.Ensure all activities are in compliance with rules, regulations, policies, and procedures

12.Complete other duties as assigned


* Bachelor’s degree in retail or business required

* Minimum three years’ experience in retail planning, analysis, or strategy required

* Intermediate Microsoft Office skills

* Strong analytical and problem solving skills with a working knowledge of retail concepts

* Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

* Excellent written and verbal communication and presentation skills

* Ability to handle sensitive and confidential information ethically and responsibly

* Ability to learn and adapt to new technology

* Enthusiastic and adaptable team player

5508 Lonas Rd

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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