Product Designer II

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Our company seeks a motivated and experienced Product Designer to join our dynamic team. In this role, you will understand user needs and business objectives, translate them into intuitive design solutions, and drive continuous design improvements.

As a Product Designer, you will be a part of a cross-functional, Agile team consisting of content and product design, front and backend development, integrations developers, and quality assurance to deliver the best digital experiences to Pilot guests. Your primary focus will be crafting seamless interfaces and engaging user experiences, ensuring our products are functional and enjoyable to use. Your day-to-day activities will range from conducting user research and developing wireframes and prototypes to conducting usability tests and presenting design ideas to internal teams and stakeholders. Your expertise will play a fundamental role in shaping our digital platforms' look, feel, and user experience.

Responsibilities and Duties
1. Understand and interpret user needs, business objectives, and technical
constraints in design decisions.
2. Conceptualize and develop detailed product designs that meet user needs and
business objectives.
3. Collaborate closely with multidisciplinary teams, including product managers,
researchers, engineers, and marketers.
4. Drive continuous design improvements by incorporating user feedback,
usability findings, and design best practice

5. Present and defend design decisions based on user needs, design principles,
and business objectives.

Education

A Bachelor's degree in Design, HCI, or a related field is required. A Masters degree in a related field or equivalent practical experience would be a plus.

Experience

We're seeking candidates with at least four years of experience in product design or a related field. Direct experience in designing innovative digital solutions is a must. Candidates should possess a proven track record in initiating, leading, and delivering successful user-centric design solutions.

Working experience with design software such as Figma, Sketch, and Adobe XD is required. Some level of working experience on mobile applications is preferred with understanding of Apple’s Human Interface Guidelines and Google’s Material 3 guidelines a plus. Familiarity with HTML/CSS, JavaScript, and other front-end technologies is a plus. 

In addition to technical proficiency, candidates should demonstrate experience with user research methods, design thinking, wireframing, prototyping, A/B testing, and usability testing. Prior experience working in cross-functional teams and presenting to stakeholders will be highly beneficial.

The ideal candidate will also have a rich portfolio that showcases a deep understanding of design principles, creativity, strategic thinking, and problem solving skills. In the absence of a portfolio, a PDF is acceptable. Candidates with experience in data-informed design (utilizing user data to inform design decisions) will be given preferential consideration.

This role could be an excellent fit if you are a passionate designer who enjoys problem-solving and creating functional, aesthetically pleasing products. As a Product Designer II, you will be essential in shaping the user experience and could Product Designer II Job Description Updated 1/23 3 significantly impact our product's success. We encourage those who value user-centered design principles and have a keen eye for details to apply.