Job Description

Company Description

Pilot Flying J is the 10th largest privately held company in North America with more than 28,000 team members. As the industry-leading network of travel centers, we have 750+ retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division is a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958, we are proud to be family owned and consider our team members to be part of the family. Our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Pilot Flying J is part of the Pilot Company family of brands that keeps North America's drivers moving, including E-Z Trip, Mr. Fuel, One9 Fuel Stop, Pride, StaMart and Xpress Fuel.


Job Description

The purpose of this job is to support the Insurance team and the Workers’ Compensation claims team.

  1. Assist Insurance Analyst with monthly reports, review and pay claims handling/insurance/TPA invoices, troubleshoot certificate of insurance requests, order office supplies, etc.
  2. Assist Workers' Comp team - WC Background Training including Origami. Gain an understanding of basic WC programs at Pilot to include carrier and 18 state self-insured programs. Assign claims, maintain medical provider panels, assist adjusters as needed, open and distribute mail to Risk team members
  3. Back-up to Self-Insurance Coordinator train on all self-insurance processes to include completing annual renewal applications, assessment reports, loss runs, bond renewals, etc. as required by each jurisdiction.
  • High school diploma or equivalent certification required
  • Associates degree in business or related field preferred
  • Minimum two years experience in related work experience preferred

Specialized Knowledge 

  • Intermediate Microsoft Office skills
  • Strong Excel skills


  • Strong attention to detail and problem-solving skills
  • Excellent communications skills (written and verbal) and follow-through skills with emphasis on negotiations
  • Professional demeanor
  • Strong organizational skills with the ability to handle multiple tasks, meet deadlines and work independently
  • Ability to understand and work with a variety of complex interacting systems Ability to prioritize work through time management, meet deadlines, and work with minimal supervision
  • Ability to work in a fast-paced environment
Additional Information
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k) Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Weekly Pay
  • Onsite Gym
  • Onsite Cafeteria 
  • All your information will be kept confidential according to EEO guidelines

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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