Job Description

Company Description

Pilot Flying J is the 10th largest privately held company in North America with more than 28,000 team members. As the industry-leading network of travel centers, we have more than 950 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division is a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958, we are proud to be family owned and consider our team members to be part of the family. Our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Pilot Flying J is part of the Pilot Company family of brands that keeps North America's drivers moving, including E-Z Trip, Mr. Fuel, One9 Fuel Stop, Pride, StaMart and Xpress Fuel.


Job Description

Pilot Flying J’s Digital Development Team is seeking a Senior QA Analyst to join a highly agile digital development and QA team. This team oversees a diverse portfolio of web, mobile, kiosk, and backend applications across multiple technology stacks to deliver high-value features for our customers and business partners.

This technical role offers an opportunity to leverage your existing skillset and become grounded in best QA practices and the Pilot Flying J culture. You will perform functional, device, integration , regression, and user interface testing for digital products as well as smoke tests for Production deployments. In addition, you develop test plans, test cases, and perform preliminary debugging of issues identified.

You will help ensure top-tier quality of web, mobile, and kiosk products and related backend services and APIs, with a focus on our long-term technology roadmap. In this role, we encourage thought leadership and consulting on quality assurance methodology. You will lead quality improvements to planning, requirement, development and test procedures and be responsible for the development and implementation of quality assurance processes and tools. We work in a friendly atmosphere where you must deliver, but where your teammates are at your side to help you when necessary, not to compete with you.

As we strive to make a better day for our team members and guests, we look to continually enhance our digital properties.

  1. Act as lead in the planning, monitoring, control and execution of testing related activities for the development and QA team
  2. Oversee and assist with QA activities performed by internal or external testers to ensure that quality processes are maintained throughout projects
  3. Provide mentoring, coaching and training for other team members on various quality assurance tools, processes, and procedures
  4. Review requirements specifications and technical design documents
  5. Estimate, prioritize, plan, and coordinate testing activities
  6. Develop, maintain and execute detailed, comprehensive and well-structured test cases and scripts
  7. Execute, maintain, and analyze automation test scripts 
  8. Execute and record test runs, log and track bugs, enhancements and usability related issues
  9. Coordinate with business stakeholders, developers and other project resources to discuss issues identified during testing; assign issues for resolution, if applicable; ensure resolution prior to project completion
  10. Communicate with support teams to notify them of upcoming project related releases; document potential workarounds or issues discovered throughout the testing process
  11. Experience with test automation frameworks such as Selenium, Appium, etc., and assisting the test automation team with ongoing API & frontend test automation maintenance
  12. Experience with device farms such as Perfecto, Sauce Labs, AWS Device Farm, etc.
  13.  Experience with the Mulesoft integration platform
  14. Experience testing native mobile applications on iOS and Android
  15. Knowledge of programming languages like JavaScript, HTML, and CSS
  16. Test automation tool experience preferred
  17. Test case management tool experience preferred, such as TestRail, PractiTest, Zephyr Scale and, etc.
  18. Extensive knowledge and experience with RESTFul APIs to include:
  19. Functional testing with tools such as Insomnia or Postman
  20. Performance testing with JMeter
  21. Advanced Microsoft Office skills
  22. Experience with databases and related tools and processes, including Microsoft SQL and SSMS
  23. Knowledge of Microsoft Windows operating system and Windows-based applications
  24. Experience with other testing tools such as SoapUI, Charles Proxy, etc.
  25. Ability to troubleshoot and interpret log files
  26. Experience executing jobs and reading execution results with CI/CD platforms such as Jenkins, GitHub Actions, etc.
  27. Ability to handle multiple tasks and projects simultaneously
  28.  Ability to manage time and priorities without supervision
  29. Ability to coordinate and collaborate with internal and external customers
  30.  Excellent written and verbal communications skills and ability to communicate with team members of all levels of the organization
  31. Flexibility to immediately shift priorities and respond to emerging company issues
  32. Strong organization skills
  33. Advanced troubleshooting, analysis, and diagnostic skills
  34. To include Zephyr Scale in the list as it is the tool we are currently using for test cases
  • Minimum 5+ years in quality assurance required or equivalent combination of education and experience
  • Experience in project management practices/software preferred
  • Quality assurance certification preferred
Additional Information
  • All your information will be kept confidential according to EEO guidelines.
  • Nationwide Medical Plan/Dental/Vision
  • 401(k) and Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Weekly Pay
  • All your information will be kept confidential according to EEO guideline

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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