Job Description

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Job Description

The purpose of this job is to plan, design, test, and maintain store and corporate wireless network infrastructures and systems. As well as monitor network performance, and provide Level 3 store and corporate network support. Essential Functions 

  1. Provide technical expertise in the management of public and private wireless networks; test and analyze network facilities, including network control software, access points, routers, switches, lines, modems, adapters, and servers
  2.  Research networking requirements; prepare detailed wireless architectural and installation plans
  3. Conduct internal studies of wireless network performance and traffic analysis 
  4.  Monitor data traffic and control network resource performance to ensure high-quality transmission
  5. Identify, diagnose, and resolve escalated technical problems related to wireless failure and integrity, and usage of PC hardware and software
  6.  Conduct Access Point, cable and equipment installations
  7. Evaluate new technologies based on understanding of business and technical needs
  8. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
  9. Ensure all activities are in compliance with rules, regulations, policies and procedures
  10. Complete other duties as assigned
  • High school diploma or equivalent certification required, associate degree in computer science or network related field preferred
  •  Minimum three years’ network troubleshooting experience preferred
  • Advanced wireless network knowledge
  • Intermediate Microsoft Visio skills required
  • Advanced switching and routing network knowledge preferred
  • Experience with Cisco WLAN
  • Experience with Cisco Meraki hardware and software
  •  Ekahau, NetAlly, Or similar application knowledge
  • Ability to meet hard deadlines
  • Ability to handle stressful situations
  • Ability to handle multiple tasks and prioritize
  •  Ability to be flexible and respond to changing priorities
  • Good written and verbal communications
  • Ability to work in a team environment
  • Strategic thinker with a focus on results
  •  Ability to understand and work within business practices, approaches, organization, and culture
  • Travel required less than 25%
Additional Information

All your information will be kept confidential according to EEO guidelines.


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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