Sr Project Manager

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Summary

The Senior Project Manager is responsible for leading 1 Enterprise project or 2-3 medium to large projects concurrently. They are accountable for end-to-end delivery - managing budget, schedule, dependencies, resources, scope, quality and risk. The Senior Project Manager establishes a delivery operating model to ensure the project delivers with a high degree of efficiency and controls. They have strong skills in conflict resolution, negotiation, influencing, facilitation and communication. The Senior Project Manager has the ability to run projects that involve a significant number of stakeholder groups, a variety of business and technology processes, and complex business and technology efforts.  This role is highly cross-functional working across the Pilot organization.

Essential Functions

• Facilitate project chartering, drive alignment and manage expectations
• Define, baseline, maintain and communicate a project schedule
• Create and manage holistic cost estimates and budgets, and track and report on actuals on a defined cadence   
• Proactively drive the identification and assessment of risks. Drive responses to risks and ensure risk mitigation and closure.
• Support teams to resolve issues with urgency and quality
• Develop and execute an effective change control process
• Establish a project governance structure appropriate for project size
• Teach, advocate and coach others on the use and benefit of project management competencies and skillsets
• Optimize the project framework and tools by providing continuous improvement
• Ensure readiness, sustainability and business realization metrics are in place
• Have a defined resource plan and make certain that roles and responsibilities are clear and understood
• Manage vendor and third party partners
• Ensure project status updates are clear, concise, timely and accurate
• Facilitate and lead effective meetings; create and deliver presentations for project teams, stakeholders and executives
• Perform conflict resolution and negotiation in a professional manner

• Bachelor’s degree in business management, business administration, project management or related field
• 5-10 years in progressive project management experience in large, more complex initiatives in large highly-matrixed organization or through project management consulting practices
• Sound experience in delivery of people, process and/or tool initiatives leveraging multiple delivery practices and tools
• PMP and Agile certifications highly preferred

Specialized Knowledge

• Advanced Microsoft Office Skills (Visio, Excel, Word, Outlook, OneNote, PowerPoint, Teams)
• Working knowledge of software development lifecycle (SDLC) management
• Strong understanding and experience with multiple project and software delivery frameworks and methodologies including but not limited to waterfall, scrum and kanban
• Experience with portfolio and project management tools such as Jira and Smartsheet

Competencies

• Strong knowledge and progressive experience managing enterprise projects
• Experience in resource capacity planning, budgeting and financial management
• Strong planning and organizational skills
• Detail oriented and decisive
• Exceptional communication, presentation, and interpersonal skills with the ability to interact professionally and build relationships with a diverse group of executives, managers, vendors and subject matter experts
• Sound problem-solving skills with good judgement
• Strong commitment to teamwork with the ability to create loyalty, trust and following
• Energizes people and teams and make cross-functional collaboration happen
• Excels at influencing others.
• A driven self-starter and solid executor obsessed with moving the company forward, who thrives in a fast paced, rapid execution environment.

Location

• Corporate office in Knoxville, TN unless otherwise agreed to

Travel

• Travel required less than 5%

Physical Requirements & Working Conditions

• General office work requiring sitting or standing for long periods of time

• Nation-wide Medical Plan/Dental/Vision
• 401(k) and Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Onsite Gym and Cafeteria
• Weekly Pay
• All your information will be kept confidential according to EEO guidelines

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