VP, Talent and Culture

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Pilot is seeking a Vice President, Talent and Culture. The focus of this role is to implement strategies and solutions that create extraordinary recruitment, development and workplace experiences for candidates and team members at Pilot. We want to attract great talent, grow and develop team members to reach their full potential and ensure that people feel that they belong to a great company that allows them to operate at their best every day.

Reporting to the Senior Vice President, People, this role will be charged with delivering the outcomes and experiences we seek to cause during the moments that matter in the team member lifecycle including: workforce planning, attraction; recruitment; onboarding; engagement; succession planning and learning/development. This leader will also play a key leadership role in helping to  shape Pilot’s people-first culture that includes sustaining an environment of belonging for the more than 30,000 team members that work across Pilot.

Responsibilities

• Serve as a senior member of the People leadership team and contribute as a fellow owner for the successful creation and delivery of the overall People ambition
• Partners with business leaders to establish the strategic workforce plan and associated processes that ensures the organization has the right people, with the right skills and at the right cost, to achieve its long-term strategy.
• Lead and set strategic and operational priorities that ensure the successful delivery of exceptional outcomes by the recruitment and development teams
• Collaborate with leadership across Pilot to understand current and future talent needs and align recruitment and development strategies with our business strategies and objectives
• Implement and enhance employer branding initiatives to attract top talent and promote unique and positive candidate experience
• Evaluate and assess our hiring needs and update recruitment strategies to talent scouting by identifying innovative and diverse pathways to source and building relationships with candidates
• Develop a welcoming and memorable hiring and onboarding experience for all candidates and new hires
• Enhance existing learning and development programs to ensure they are aligned with the evolving organizational culture and business strategies and objectives
• Design and implement talent development programs that focus on team member growth, learning and helping team members to operate at their best
• Partner with business unit leaders and the executive team to influence, implement and monitor short-term and long-term strategies that ensure Pilot is a great place to work
• Facilitate the growth of our talent development culture through the assessment of candidates and current team members and the implementation of meaningful succession planning and development plans
• Ensure tools and resources are in place to support the efficient and effective completion of the talent lifecycle including the applicant tracking and learning management systems, pre-employment assessment approaches and tools, internal processes and policies, defined referral process, etc.
• Utilize data analytics and team member feedback to assess the effectiveness of talent attraction and development initiatives and provide insights for continuous improvement
• Model behaviors that support Pilot’s purpose and virtues and ensure team members are supported at all levels

The successful candidate will be equal parts strategic talent thinker and practical implementer. They will be a hands-on leader with strong change management skills who has successfully built processes and structures to support key strategic initiatives. This individual will have experience driving change at scale and leveraging strong influencing and communications skills. They will be able to design and execute comprehensive talent strategies within a large, distributed organization. This person will be intensely people-centric and motived to create recruiting, development and belonging strategies and experiences that prove that all people matter. The ideal candidate will also possess the following:

• Bachelor degree or equivalent combination of education and experience
• Minimum 10 years of experience in talent acquisition, talent development, inclusion and/or employee engagement
• Familiarity and awareness of emerging employee lifecycle trends and strategies
• Experience with data led and experimental approaches that deliver innovative and practical team member attraction, development and belonging solutions
• The ability to create and articulate an inspiring vision for Pilot, not only for the areas they are directly responsible for, but the enterprise as a whole
• The inclination to seek and analyze data from a variety of sources to support decisions and to align others with Pilot’s overall strategy
• Comfortable with ambiguity and uncertainty; the ability to adapt nimbly and lead others through complex situations
• A leader who is viewed by others as having a high degree of integrity and forethought in their approach to making decisions; the ability to act in a transparent and consistent manner while always taking into account what is best for Pilot
• The ability to persevere in the face of challenges, and exhibit a steadfast resolve and relentless commitment to high standards
• A leader who is self-reflective and aware of their own limitations; leads by example and drives the organization's performance with an attitude of continuous improvement and is open to feedback and self-improvement
• Naturally connects and builds strong relationships with team members at all levels, demonstrating strong emotional intelligence and an ability to communicate clearly and persuasively
• Encourages others and is willing to to share the spotlight and visibly celebrates and supports the success of the team
• Creates a sense of purpose and meaning for the team that allows them to generate followership beyond their own personality and engages others to the greater purpose for the organization as a whole